: Ensure the "Allow remote connection" option is checked in the Simatic Shell settings on both the server and the remote PC. Also, verify that the correct network card (LAN card) is selected.
Under the tab, double-check the server's IP address or NetBIOS name.
Download and install from (not third-party sites):
: This solution is highly recommended for users experiencing download and installation issues with the WinCC Viewer RT. It's essential to follow the provided instructions carefully and ensure your system meets all the necessary requirements to maximize the effectiveness of the fix.
Are you struggling with downloading WinCC Viewer RT? Do you encounter errors or issues during the download process? Look no further! This article provides a comprehensive guide on how to fix common problems and successfully download WinCC Viewer RT.
If you have access to a running WinCC WebNavigator server, you can often download the client components directly. Navigate to http://[Server_IP_Address] in an HTML5-capable browser and log in with your WebNavigator credentials to find the setup packages.
If you have tried the above fixes—specifically running as administrator, repairing the installation, and updating C++ libraries—and the software still fails to download or open, it is recommended to check the forum, where specialists like Gonzalo and bg2492 provide detailed troubleshooting .
The WinCC Viewer RT often runs as a Windows service or background process. If you’re downloading to a Windows PC (not a dedicated HMI), do the following:
If the automated project download fails from the Engineering Station (ES) to the Runtime PC, you can perform a manual transfer: Locate Project File : Find the file on the engineering station (typically in
To help troubleshoot your specific setup, could you tell me:
A missing or incorrect license can block downloads – not just runtime execution.
: Open "This PC" and find the SIMATIC Shell folder. Right-click it and select Properties .
WinCC utilizes Web Space or Internet Information Services (IIS) to serve configuration files to remote clients. on the WinCC Server. Navigate to the WinCC website directory.
Port 8000 or 8001 (Depending on your TIA Portal or WinCC project settings) Configure Windows Firewall Open the Control Panel on the WinCC Server.
Copy the installer file named (or WinCC_ViewerRT.msi depending on your version) to a USB drive or network share. Transfer the file to the target client PC.
: This often points to a corrupted user profile or missing Windows components like SIMATIC NET Black Background/Missing Symbols
⚠️ Cracked/unofficial downloads are unsafe and often broken – no fix will work reliably.
If you cannot disable the firewall permanently, configure these on the Target PC:
It is often installed automatically when you set up a WinCC Client or a WebNavigator Client.